Hotel Castillo Huatulco & Beach Club, Santa Cruz Huatulco ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Boulevard Santa Cruz, 303, Santa Cruz Huatulco, Mexico

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Suite

Max:

4 persons

40 m²

Bed options:

1 King-size bed

City view

Shower

Balcony

room details

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King Room

Max:

2 persons

20 m²

Bed options:

1 King-size bed

Shower

Air conditioning

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Double Room Terrace

Max:

4 persons

20 m²

Bed options:

2 Double beds

Pool view

Shower

Air conditioning

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Getting around

A list of all available modes of transport

City Centre

Santa Cruz Huatulco200 m

Airports

Huatulco International (HUX) 17.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Beach Club!

“The beach club was absolutely stunning, offering a private beach, a large pool, and a delicious lunch buffet that was simply the best I've ever had.” view full review

Delicious Breakfast

“The buffet breakfast each morning was a highlight of our stay, featuring a wide variety of fresh, tasty options to start the day right.” view full review

Perfect Pool Access

“The pool area was fantastic, with ample sun loungers and umbrellas available, creating a perfect spot for relaxation after a morning at the beach.” view full review

Tech-Friendly Rooms

“The room was equipped with multiple charging plugs and USB ports, making it super convenient for all our devices during our stay.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Billiard tables
Table tennis

Services

Room service
Housekeeping
Laundry
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's pool
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Spa lounge
Public Bath

Room features

Free Wi-Fi in rooms
Air conditioning
Dressing area
Patio
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Boulevard Santa Cruz, 303, Santa Cruz Huatulco, Mexico

Map view

Boulevard Santa Cruz, 303, Santa Cruz Huatulco, Mexico

City landmarks

Garden

Boulevard Chahue

1.8 km

Gallery

Museo de Artesanias Oaxaquenas

1.1 km

Beach

Bahia Chahue

1.2 km

Ocotillo 206 Sector H

Buceo Scuba Huatulco

1.8 km

Sector P

Sea Soul Huatulco Club

990 m

Mall

Plaza El Madero

1.1 km

Calle Gardenia

Iglesia de la Crucecita

1.2 km

Store

Market May 3

1.2 km

la crucecita Central Park

1.2 km

70987

Rufino Tamayo Park

1.2 km

Santa Cruz

1.3 km

Marina Chahue

1.4 km

Guelaguetza 167

Parque Ecologico Rufino Tamayo

1.5 km

Harbour

Bahia de San Agustin

2.2 km

Beach

La Entrega

3.9 km

Bahia Cacaluta

2.1 km

Beach

Playa La Entrega

3.5 km

Bahia Chachacual

2.1 km

HuatulcoMexico

Maguey Bay

3.2 km

Beach

Playa El Maguey

3.3 km

Huatulco Salvaje 402

Capilla de Santa Cruz

2.9 km

Mirador Huatulco

3.2 km

Beach

Playa Arrocito

3.5 km

Santa María Huatulco

Estacionamiento Y Banos Playa El Arrocito

3.4 km

Blvd Benito Juarez Zona Comercial Tangolunda,

Europa Galeria De Arte

4.1 km

Beach

Conejos Bay

4.2 km

Playa Tangolunda

4.7 km

Santa María Huatulco

Bahia De Cacaluta

4.9 km

Nearby

Beach

Santa Cruz Bay

490 m

Mitla 402

Hagia Sofia

490 m

Restaurants

Cafe Huatulco

430 m

Kiosko de Santa Cruz

Mercader

430 m

Huatulco Salvaje #308 cerca del parque de Santa Cruz

Restaurant Ve El Mar

490 m

Playa

Agua Bendita Gastropub

350 m

Boulevard Santa Cruz Manzana 9 Lote 1 Local 1 Plaza Bonita Manzana 9 Sector A Lote 1 Local 1

Restaurante Lu iba

660 m

Lote 17

Frente Al Mar

600 m

Bahia de Santa Cruz Sector A Local No.3

Dona Celia Lobster House

600 m

Restaurant

El Chino Mariscos

440 m

Mitla Manzana 14 esq. otitlan del valle Lote 1-3 Sector A

Camelot Medieval Bar

570 m

Vialidad 14 Boulevard Benito Juarez

La Bocana Trattoria & Cafe

500 m

Boulevard Santa Cruz 201 Sector e

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

7.4/10

Very good

Rooms

6.9

Location

8.8

Service

8.9

Dining

6.4

4/5 based on 538 reviews

#17 of 49 hotels in Huatulco based on Tripadvisor

John

United States, January 2025

9.2/10

My stay at Hotel Castillo was nothing short of amazing. The staff genuinely made me feel welcomed and safe, while the beach club was an absolute highlight with its beautiful views and great amenities. The dining experience was delightful, but the rooms could use a bit of modernization to reach their full potential. Overall, the value for money and the friendly atmosphere made it an unforgettable vacation.

Rooms

8.0

The rooms were comfortable and clean but a bit dated in style. I appreciated the AC and Wi-Fi, but the lack of fridges was a bit inconvenient.

Service

10.0

The service was exceptional; every staff member I encountered, from front desk to servers, was polite and professional. Special thanks to Luis for going above and beyond.

Location

9.0

The location is fantastic, just a quick shuttle ride to the beach club, which truly stole my heart with its stunning ocean views and cleanliness.

Dining

9.0

Dining at the beach club was a treat with fresh and tasty food. I especially enjoyed the buffet lunch and BBQ days.

Facilities

10.0

The beach club facilities were top-notch, offering plenty of loungers and a beautiful setting. I felt it was the ideal spot to relax during the day.

Grace

United Kingdom, December 2024

7.0/10

I had a mixed experience at this hotel. The staff were friendly and always helpful, which made my stay more enjoyable. The large pool was a nice feature after a day exploring, and the location is fantastic, just a short walk from the beach. However, I faced issues with the Wi-Fi being very unreliable, and the dining area was often messy in the mornings. Overall, it's an average hotel with some strong points, but improvements are definitely needed.

Rooms

7.0

The room was spacious and comfortable, providing a good night's sleep.

Service

6.0

While the staff were friendly and accommodating, certain services like housekeeping were inconsistent.

Location

9.0

The hotel is ideally located just a three-minute walk from Santa Cruz beach, making it convenient for beach lovers.

Dining

5.0

Breakfast options were limited, and the dining area could get noisy with an echo effect.

Facilities

8.0

The large pool was well-maintained and great for cooling off after a long day.

Connor

United Kingdom, December 2024

7.4/10

I had a great stay at the hotel, which is clean and comfortable, with very friendly staff. The location is perfect for easy access to the beach and local areas. However, the dining options could be improved as they were quite limited, and some facilities are a bit outdated. Considering the overall experience, the value for money is decent, but some upgrades would elevate the stay even further.

Rooms

7.0

The rooms were clean and well-maintained, although a bit dated. They were comfortable but lacked a fridge, which would have been nice.

Service

9.0

Service overall was fantastic, with polite and helpful staff throughout my stay.

Location

10.0

The hotel is in a prime location, just a short walk to La Crucecita and Santa Cruz, making it easy to explore the area.

Dining

5.0

Dining at the hotel was hit or miss; breakfast options were limited and the lunch buffet lacked freshness. I opted to eat out most nights.

Facilities

6.0

The beach club was beautiful and a highlight of the trip, but the hotel facilities felt a bit outdated.

United Kingdom, December 2024

8.2/10

I had a lovely stay at the hotel with great weather every day and a beautiful beach club just a short shuttle ride away. The rooms were a bit dated but comfortable, and the staff truly went above and beyond to make our stay enjoyable. While the food was decent, it could become repetitive after a few days, and I noticed the beach club was busier than I remembered, so it might be tricky to get loungers later in the day. Overall, a great place for families, but it would be ideal if the crowd control at the beach club improved.

Rooms

7.0

The rooms were a bit dated but comfortable, featuring AC and Wi-Fi. They could benefit from the addition of fridges.

Service

10.0

The staff were incredible, always polite and helpful. A special shoutout to Luis, who organized lovely special dinner nights.

Location

9.0

The hotel is conveniently located, just a 5-minute shuttle ride to the beautiful beach club.

Dining

7.0

The food was good, though a bit limited and repetitive, with some themed variations throughout our stay.

Facilities

8.0

The beach club is truly the highlight, with beautiful loungers and clear water, though it can get crowded.

Elijah

United Kingdom, October 2024

8.6/10

My stay at this hotel was very enjoyable! The location is excellent, with a beach club that enhances the experience. The rooms are well-kept and spacious, and the staff went above and beyond to make our stay special. The dining options could use a bit more variety, but overall, it offered good value for money. The only downside was the humidity, which made it feel a bit uncomfortable at times.

Rooms

9.0

The rooms were clean, well-maintained, and had lovely balconies with views of either the street or the pool area.

Service

10.0

The staff were attentive and genuinely cared about making my stay memorable, handling requests and offering assistance with a smile.

Location

9.0

The hotel's location is fantastic, centrally situated with easy access to the beach and nearby areas like La Crucecita.

Dining

7.0

Dining was decent with various options available, but it could benefit from more variety in the menu.

Facilities

8.0

The hotel has a beautiful beach club, complete with pools and loungers, making it a great place to relax.

Rodney

United States, October 2024

6.4/10

We had a mixed experience at this hotel. On the plus side, the staff were incredibly warm and welcoming, and the beach was stunning for swimming and snorkeling. However, the rooms felt a bit dated and there were issues with cleanliness, especially in terms of the bedding and some food choices. While we appreciated the local culinary efforts, some aspects, like the dining options, left us wanting more variety and freshness.

Rooms

5.0

The rooms were dated and somewhat musty, with hard beds and insufficient bedding, although they were clean.

Service

8.0

The service was generally friendly, with efficient check-ins and attentive housekeeping.

Location

7.0

The location is very convenient for accessing local restaurants and shops as well as the beach; it's a bit of a hike to the beach but manageable.

Dining

6.0

Dining could be improved; while some food nights were hits, the breakfast options were limited and the lunch selections at the beach club looked questionable.

Facilities

6.0

Facilities, including the beach area, offered a great environment, but the hotel itself felt dated.

David

United States, October 2024

7.8/10

I had a pleasant experience at the hotel. It was clean with a friendly staff, but the noise from the street and the hard beds could be improved for better comfort. The simple breakfast offerings were decent, and I felt safe walking around the area. The lack of a water cooler and refrigerator was a downside, but overall, I enjoyed my stay.

Rooms

7.0

The room I initially had faced the street, which was noisy, but I later moved to a lovely room overlooking the pool and garden with a spacious balcony for sitting outside.

Service

9.0

The staff were always friendly and accommodating, ensuring my requests were met.

Location

8.0

The hotel is conveniently located a short walk from the waterfront, with several shops and restaurants around.

Dining

7.0

Breakfast had a simple selection with both hot and cold options, including made-to-order eggs and omelettes, which I found satisfactory.

Facilities

8.0

The grounds of the hotel were well-kept, and the breakfast area was enjoyable. However, a water cooler and refrigerator would enhance the amenities.

Edward

United States, September 2024

7.6/10

I had a lovely stay at this hotel, where I felt immersed in the local culture and enjoyed the dedicated service. The staff, especially Rachel, Ricardo, and Eduardo, were warm and helpful, making my visit memorable. Although I appreciated the beautiful gardens and enjoyed the food, I did miss having a balcony. Overall, it was a good experience, but the dated facility might not appeal to everyone.

Rooms

7.0

The room I stayed in was well-kept and comfortable, although I experienced some odor issues in the older areas of the hotel.

Service

8.0

The staff provided exceptional service, especially in catering to my needs as a solo traveler. However, I did have some issues with initial room assignments.

Location

9.0

The hotel is conveniently located in town, allowing easy interaction with locals and a sense of safety while exploring.

Dining

6.0

Dining was a mixed bag; while some meals were delicious, others lacked seasoning and felt catered to an older crowd. The cooking service was a bit slow at times.

Facilities

8.0

The pools were lovely and well-maintained, and the shuttle service to the beach club was very convenient.

Dorothy

United States, September 2024

5.6/10

Rooms

Service

Location

Dining

Facilities

Nicholas

United Kingdom, July 2024

7.8/10

We spent two weeks at this hotel, and while the location and service were outstanding, the dining experience left something to be desired. The rooms could use some improvement, especially in terms of amenities. Despite the few drawbacks, the staff made our stay enjoyable, and the beach experience was fantastic.

Rooms

5.0

The rooms were basic with no fridge or clock, and the pillows were quite uncomfortable.

Service

10.0

The personal service was excellent, with friendly staff always willing to help.

Location

9.0

The hotel is located in a fantastic spot near Chahue Bay, making it easy to access the beach and nearby attractions.

Dining

6.0

Breakfast was good, but lunch and dinner options were lacking, especially for seafood lovers.